Contact Customer Care

OFFICIAL MERCHANT SUPPORT • UPDATED 2026

Have questions regarding your BlueLume Glasses order, tracking status, replacement inquiries, or our 90-day money-back guarantee? Our client support representatives are here to assist you promptly.

Direct Contact Channels

BlueLume Glasses is distributed by merchant partner Lensera. For all billing, fulfillment, and return requests, contact our dedicated support desk directly:

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    Email Support Desk: support@shoplensera.com
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    Toll-Free Phone: 1-888-828-3135 Mon–Fri: 9:00 AM – 5:00 PM EST
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    Merchant Organization: BlueLume Customer Care • Lensera Fulfillment
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    90-Day Guarantee Claims: To initiate a refund under the 90-day money-back guarantee (less S&H), contact support to receive a Return Merchandise Authorization (RMA) and return address before dispatching items.

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